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I have a following problem: the program can not be downloaded or even PC with RCU connected. I think that problem is in driver, which I can not find.. I have only installed RoboExp from CD(which I forgot at home). Can anyone help me or give me some hint where to find it?
Reply:
Hello, dear Lukas, Are you from Slovakia? :-) Could you pls email to me nicola@robotplayer.com? We'll help you asap.
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I have a problem with the advanced compass. It does not give the same data every time.\ for example I turn on the robot it gaves me 358 degrees. I turn it 360 degrees it gives 70 degrees. need help Urgent Plz
Reply:
Dear Mohammed, Pls follow the instruction of "User Guide of Compass JMP-BE-2611" to use the compass.
If there is problems after you have done some setting to it, pls resume the original state of the module as it is produced by following section "module restoration" of the User Guide. Then turn the compass a cycle to see whether the reading ranges 0-360 degree.
If the problem remains, pls contact us at Teck@robotplayer.com.
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Got problems with programming the compass to go when when the robot finds North. Could you please send me a programming code for it? i've been trying for a few weeks but nothings working out. Please help me out. cheers!
Reply:
Dear Angat, The program has been sent to your mailbox. Pls keep us updated if the problem remains.
Meanwhile, it will help if you provide data like the software version, RCU type, and your original program of the compass.
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Hi, I have a problem. I can't download my program to my Basic-RCU.Compiled Complete but the dialog box "Download" does not shown. but when I download the simple program it's no problem.
Reply:
Dear Helen, Could you pls try the following two methods:
1. In RoboExp software, click in turn "Tool", "Options", "Software Type", "Basic RCU". This is to ensure that you're using the right software type to match with your hardware. 2. The basic RCU gets 16k storage, so pls make sure that your program is within this limit.
If the problems remains, pls contact us at TECK@robotplayer.com.
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hi i have a problem I CANT DOWNLOAD my programs to my X-RCU > it works fine and all bot it just docent download p.s i use windows vista
Reply:
Dear Om@r, Could you pls try the following tthree methods: 1. In RoboExp software, click in turn "Tool", "Options", "Software Type", "XRCU". This is to ensure that you're using the right software type to match with your hardware. 2. The XRCU gets 32k storage, so pls make sure that your program is within this limit. 3. Try to operate in Windows XP or other operating system.
If the problems remains, pls contact us at TECK@robotplayer.com.
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